Benefits for individuals
Save Time
Plan-B for OpenOffice.org saves you time in two ways. You find faster what you are looking for and you learn from visual instructions more quickly.
Most software users complain about documentation "I can't find what I'm looking for!" Plan-B has a smart search engine that understands the user's language and finds the right topic even if the words don't match the documentation. This guides you directly to the help topic that has the answers to your question.
Another common complaint is "I don't understand the help text!" Plan-B documents the software with screencasts, short videos that demonstrate rather than describe the steps to perform a specific action. Most people learn much quicker, when someone shows them how to do it. Plan-B screencasts are the next best thing to having a friendly colleague who knows everything and is willing to demonstrate is as often as you ask.
Increase Productivity
Plan-B for OpenOffice.org increases your productivity.
OpenOffice is often called a productivity suite. However, sometimes complex software packages seem more like a time waister. It is hard to learn all the bells and whistles or to find the function you need right now in the hundreds of options and features.
We already established that Plan-B for OpenOffice.org does save you time because you find quickly what you are looking for. This allows you to get more work done as well as to tackle more challenging projects.
In addition, Plan-B is always available when you need it. You do not have to interrupt your work to call a support service or wait for a colleague or friend to advise you "how to format that three column newsletter" or "how to print three slides on a sheet for the presentation handout". Plan-B is right there on the Internet, 24 hours a day, 7 days a week, 365 days a year. It is never in meetings or puts you on hold.
Avoid frustration
Plan-B for OpenOffice.org helps you to get things done with the tools of an office productivity suite.
Have you ever felt, software documentation is written in a foreign language? In some way it is. Good software documentation is written in a very specific language in order to be consistent and precise. Unfortunately, this is never your language. As many different users use the same powerful software application they tend to use different language for what they are doing and how.
Much of the text in software documentation is used to describe locations and navigation, for example "Click on the File-menu" or "go to the Print dialog". These instructions are abstract and difficult to transfer into the actions required. In contrast Plan-B screencasts are exact recordings of the actions on the screen and allow you to intuitively learn where to click and where to enter data. No need to learn the name of every place in the application.
Additional Help is Available
Plan-B for OpenOffice.org offers different levels of support.
Plan-B offers free service to search the OpenOffice.org Help with our smart search technology.
Plan-B silver support gives you additional access to hundreds of screencasts, making learning much more fun and increasing your productivity.
Plan-B gold support offers e-mail support from our experts. We create a support ticket for every question and will answer it ASAP.
For businesses and enterprises we offer custom solutions, such as integration into your support ticket system.
OpenOffice.org™ is a trademark of OpenOffice.org.
